Why Am I Being Charged for Shipping?

Voss Helmets offers free standard shipping on eligible orders within the United States and Canada. However, shipping charges may apply depending on your order value, delivery destination, or selected shipping service.

United States Shipping

• Contiguous United States: FREE standard shipping on orders of $75 USD or more.
• Orders under $75 USD: A flat-rate shipping fee of $9.99 USD applies.
• Alaska & Hawaii: A flat-rate shipping fee of $39.99 USD applies.

Shipping rates to other non-contiguous U.S. destinations may vary.

Canada Shipping

We offer FREE standard ground shipping throughout Canada, with no minimum purchase requirement.

Delivery times vary by destination. If you require expedited shipping, please contact our customer service team to discuss available options and additional charges.

International Shipping

We ship to many international destinations. Shipping charges vary depending on the destination country and available carrier services.

Applicable shipping rates are displayed at checkout where available.

International orders may also be subject to customs duties, taxes, or other import-related fees depending on the destination country.

When Will My Order Ship?

Orders are typically processed within 1–3 business days, excluding weekends and Canadian statutory holidays.

Processing time is separate from shipping transit time. Delivery estimates depend on your location and the selected carrier service.

Please note that free standard shipping does not guarantee two-day delivery.

Need Help?

If you have questions about a shipping charge or need your order delivered by a specific date, our customer service team is happy to assist.

Email: hello@vossdot.com

Phone: 1 (442) 888-1276

Customer Service Hours: Monday–Friday, 8:30 AM–4:30 PM Pacific Time, excluding Canadian statutory holidays.

For more information, please visit our Shipping Your Order & Transit Times article.